Terms and Conditions
These terms explain how Mill Spring Media works and the terms that apply to our text message program.
Business and contact information
Our studio is located at Suite 104, Millspring Town Center, 156 School Road, Mill Spring, NC 28756. You can reach us by email at hello@millspringmedia.com or by phone at (828) 798 0998. Our website is millspringmedia.com.
Our service
We create podcasts and guided interview content for makers, creators and founders. When you submit a project inquiry, we may follow up to schedule a discovery call, plan your conversation and share project updates and responses to your questions.
Discovery call scheduling and reminders
If you request a discovery call, we will use your contact details to schedule it and send recording session reminders and project updates. We may also respond to your inquiries through the channels you consent to. Booking a discovery call is not a commitment to work with us, and it does not create an appointment until we confirm details together.
Text message program
With your consent, we may send text messages about your inquiry, discovery call scheduling, recording session reminders and project updates. Separately, and only if you choose to opt in, we may also send marketing text messages about special offers, discounts and studio services.
Message frequency
Message frequency varies. You may receive more than one message while we schedule your discovery call and share project updates. For marketing messages, the number of messages depends on the offers and services we share, and you can stop them at any time.
Message and data charges
Message and data rates may apply from your wireless carrier. Charges depend on your mobile plan and carrier. We are not responsible for charges from your carrier.
How to stop or get help
To stop text messages, reply STOP to any message. We will confirm your opt out with one confirmation message and send no further program texts. For help, reply HELP or contact us at hello@millspringmedia.com or (828) 798 0998.
Rejoining the program
If you stop text messages and later want to receive them again, you can rejoin by giving fresh consent. Rejoining starts a new consent, and the program terms apply again from that point.
No purchase required
SMS consent is optional and is not a condition of any purchase. You can use our service and contact us without choosing to receive text messages, and you may submit our contact form without choosing either SMS option.
Carrier responsibility
Wireless carriers are not responsible for delayed or undelivered messages. We cannot guarantee that every message will arrive on time or arrive at all.
Privacy
For information about how we collect, use and protect your details and your SMS choices, please read our Privacy Policy.
Updates to these terms
We may update these terms from time to time. When we do, we will post the revised version on this page and update the date below.
Last updated November 3, 2026.